Terms of Service

These terms apply to bookings made directly with Hotel Wiechmann and to the use of hotelwiechmann.nl. You agree to them when you make a reservation. Bookings made through an online travel agency are also subject to that platform’s terms.

1. About us

Hotel Wiechmann is operated by Amsterdam Wiechmann Hotel B.V., registered with the Dutch Chamber of Commerce under KvK number 33072642.

Prinsengracht 328-332
1016 HX Amsterdam
Netherlands
Email info@hotelwiechmann.nl
Phone +31 20 626 33 21

2. Reservations

2.1 A reservation is confirmed once you receive a confirmation email from us.

2.2 You must provide accurate and complete details when booking.

2.3 The person making the reservation must be at least 18 years old.

2.4 All guests must show a valid passport or ID card at check-in, as required by Dutch law.

3. Prices and payment

3.1 Prices are shown in euros and include VAT unless stated otherwise. Amsterdam tourist tax may be charged in addition.

3.2 Payment terms depend on the rate you choose and are shown during booking.

4. Cancellations and no-shows

4.1 Cancellation conditions depend on the rate you choose and are shown during booking.

4.2 If you cancel outside the permitted timeframe or do not arrive, we may charge the amount set out in your rate conditions.

4.3 Under EU consumer law, hotel bookings for a specific date have no 14-day right of withdrawal.

5. Check-in and check-out

Check-in and check-out times are shown in your booking confirmation. Early check-in and late check-out depend on availability and may cost extra.

6. During your stay

We ask all guests to treat the hotel, other guests and our staff with respect. Guests may be held liable for damage they cause during their stay.

7. Liability

7.1 We are liable for damage caused by our failure to meet these terms, within the limits set by Dutch law.

7.2 These terms never limit our liability for death or personal injury, or for damage caused intentionally or through gross negligence.

8. Force majeure

We are not liable for failing to meet our obligations because of events beyond our reasonable control, such as natural disasters, government measures, strikes or large-scale technical failures.

9. Use of the website

Do not misuse the website, disrupt it or try to access our systems without permission. All text, photos, logos and design on this website belong to Hotel Wiechmann or its licensors and may not be copied without our written permission. We are not responsible for the content of third-party websites we link to.

10. Privacy

We process personal data as described in our Privacy Policy and Cookie Policy.

11. Complaints

If something is not right during your stay, please let us know straight away so we can try to fix it. You can also send a complaint to info@hotelwiechmann.nl.

12. Changes to these terms

We may update these terms from time to time. The version in force on the date you make your reservation applies to that booking.

13. Applicable law

These terms are governed by Dutch law. Disputes go to the competent court in Amsterdam. If you are a consumer, this does not take away the protection given to you by the mandatory law of the country where you live.

Last updated October 2026